Rental Policies
Rental Policies for Voy Car Rentals
Age and License Requirements:
Renters must be at least 21 years old and have a valid driver’s license. A major credit or debit card is required to keep on file.
Deposit and Payment:
A $300 deposit is due at the time of vehicle pickup. This deposit will be refunded within 1-3 business days after the vehicle is returned, provided the car is in good condition and there are no outstanding balances or fees.
Mileage and Travel Restrictions:
Unlimited mileage is included within city limits. For trips exceeding a three-hour driving radius, an additional $25 per day fee applies.
Return and Extensions:
Please return the vehicle on time or let us know in advance if you need an extension. A $50 late fee applies per hour overdue. If payment is not received on time, the vehicle will be placed in sleep mode until the balance is settled.
Fuel and Cleanliness:
Return the vehicle with the same fuel level as at pickup and in a reasonably clean condition to avoid additional fees.
No Smoking Policy:
For the comfort of all customers, smoking is strictly prohibited in our vehicles. A smoke-odor fee will be charged if any smoke smell is detected upon return.
Parking Tickets and Violations:
Any parking tickets or traffic violations incurred during the rental period are the renter’s responsibility.